Yesterday, I decided to look for some office furniture at my local Office Depot. I needed a filing cabinet, ideally one made out of wood so that it might blend in better with my other furniture. I drove about a mile to get to the store nearest my house. Not only did it not have what I wanted but the furniture department was a disaster with everything arranged helter skelter and with trash on the floor. I wonder where the manager responsible for this despicable display was? Anyway, I quickly departed that location.
The next closest location was only a half mile farther so I decided to give it another try. I did find an acceptable cabinet there but couldn't find any salesmen around to ask questions about it. Amazingly, the only employee I could locate was one cashier who was already very busy! Where were the others? Did someone pull the fire alarm without me knowing? I waited about 10 minutes and then gave up.
I don't think such poor customer service/poor maintenance is unique to Office Depot. I've noticed a steady decline in these areas the last several years and believe this correlates with a general decline ongoing in society. It may be worse in some parts of the country than in others but I believe all are going down. That's why, in just a few years, I will be looking for a landing place abroad.
Who is John Galt???